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Ethics and Fiduciary Duty
CourseGain real-world strategies to uphold your fiduciary duty, manage conflicts, and build client trust. This self-paced course is designed for insurance pros who want practical, relevant tools to lead with confidence and integrity.
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Captive Insurance: From Concept to Execution
CourseMaster Captive Insurance—from concept to execution. Learn what a Captive is, who should consider one, key benefits, potential pitfalls, setup processes, and domicile considerations to confidently navigate and evaluate this unique insurance model.
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General (Public) Liability Insurance
CourseMaster general liability insurance. Learn coverage, exclusions, underwriting, claims. For all experience levels, gain practical insights to advance your career.
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Excellence in Customer Service - a Masterclass for Insurance Professionals
CourseElevate your customer service skills and have clients rave about you! The course emphasizes the importance of building and nurturing relationships, focusing on eight key areas essential for delivering exceptional service.
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Strategies for Delivering Bad News in Insurance
CourseMaster customer service skills for insurance professionals - learn to deliver bad news in a professional, empathetic and effective manner.
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Navigating Ethical Dilemmas in Client Relations
CourseNavigate tough calls with confidence! This quick, practical course gives you a clear framework for real-world ethical decisions—so you can stand out, stay sharp, and do the right thing under pressure.
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Ransomware and Insurance
CourseHow do attacks happen? What do they cost? And will the policy respond? This course breaks down real cases, policy wording, and key coverage pitfalls—so brokers, underwriters, and buyers can make smarter decisions, faster.
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Cyber Insurance 101
CourseThis is THE foundational course for cyber coverage—designed to take your knowledge from 0 to 10 in just a few hours. Learn the key terms, core concepts, and policy coverages that matter, all brought to life with real-world claims and clear analysis.
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Directors & Officers Liability Insurance 101
CourseA must-take course for brokers who need to explain, place, and advise on Directors & Officers liability. Build the knowledge and confidence to speak with clients, underwriters, and legal counsel about D&O exposures and coverage.
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Commercial Crime Insurance Fundamentals
CourseMaster Commercial Crime Insurance. Learn about risks, key coverages and claims requirements, and important considerations for buyers and risk mitigation.
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Not-for-profit Directors & Officers Liability Insurance
CourseA must-take course for brokers working with not-for-profits. Gain the insight to advise on D&O risks, claims, key coverages, and risk mitigation—so you can guide boards and leadership teams in making smart, informed insurance decisions.
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Fiduciary Liability Insurance
CourseMaster the coverage. Spot the gaps. This course breaks down fiduciary exposures so you can assess risk quicker, ask sharper questions, and make smarter purchasing decisions.
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Miscellaneous Professional Liability Insurance Fundamentals
CourseMaster what Miscellaneous Professional Liability Insurance covers, who needs it, and why. This course breaks down key risks, real claims, coverage essentials, and what to look for when placing MPL coverage.
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Employment Practices Liability Insurance 101
CourseA must-take course for brokers advising on or placing Employment Practices Liability Insurance. Learn who needs it, what to look for in coverage, and the key issues shaping today’s EPLI landscape—so you can guide clients with clarity and confidence.
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Understanding Financial Statements for Insurance Professionals
CourseCut through the numbers and spot what matters. Learn how to read financials like a senior underwriter so you can assess risk quicker, ask sharper questions, and lead more strategic conversations with your clients.
Welcome to the Insurance Training Center
for Westland Insurance Group
Expand your Technical Insurance knowledge
Take CE-approved insurance courses online through Westland Insurance’s partnership with the Insurance Training Center.
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