Products
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General (Public) Liability Insurance
CourseMaster general liability insurance, including laws, coverage, exclusions, underwriting, and claims. Perfect for all experience levels, this course provides practical insights to build or advance your insurance career.
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Excellence in Customer Service - a Masterclass for Insurance Professionals
CourseGain practical skills to build trust, enhance communication, manage emotions, and de-escalate conflicts. Focused on empathy and active listening, it fosters meaningful growth and healthier customer interactions.
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Strategies for Delivering Bad News in Insurance
CourseMaster customer service skills for insurance professionals - learn to deliver bad news in a professional, empathetic and effective manner.
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Navigating Ethical Dilemmas in Client Relations
Course1.5HR CE Credits for BC, SK, MB, AB and RIBO (ethics hours) Navigating Ethical Dilemmas in Client Relations. A guide for insurance professionals. Get an ethical decision making framework and earn insurance CE/CPD credit.
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Ransomware and Insurance
CourseCE:1.5HR - BC, AB, SK, MB, RIBO (technical). Learn about insurance for ransomware risk. This course explains ransomware losses, available insurance coverage, what to look for in a policy and much, much more.
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Cyber Insurance 101
CourseCE:1.5HR - BC, AB, SK, MB, RIBO (technical). Learn the terminology, concepts, and coverages of a cyber policy. This course presents coverage analysis and application with real-world claims scenarios.